We arrive within the hour

Fast. Considerate. No added worry.

We are here 24/7

Always available when you need us.

We take care of everything:

  • Documents
  • Transport
  • Ceremony
  • Organization

Call now — we will help.

Calm. Dignified. Gentle.

+49 171 83 333 31

Types of Burial

We help you choose the most suitable farewell for your family

Ground Burial

Traditional burial of the body in a coffin at a cemetery — in a row grave or a chosen family plot.

Learn More

Cremation

The body is cremated and the ashes are placed in an urn. This form of burial offers more flexibility in choosing the final resting place.

Learn More

Nature Burial

Interment of an urn in a designated woodland — Friedwald or Ruheforst. Nature itself takes care of the grave.

Learn More

Sea Burial

The ashes are committed to the sea in an urn at least three nautical miles from the shore. A symbol of freedom and unity with nature.

Learn More

What to do when someone dies?

Step by step through the first difficult hours

In the hours following the death of a loved one, many people are unsure where to begin. We are here to guide you through every step — with compassion and expertise.

01

Contact a funeral home

Contact us — we are available 24/7. We will collect your loved one, arrange for proper care, and guide you through all next steps. You don't need to manage anything on your own.

02

Call a doctor

Call the family doctor or, outside office hours, the emergency medical service (116 117). The doctor will issue the death certificate (Totenschein). Don't speak German? We will call the doctor for you.

03

Registry office — official death certificate

The death must be registered at the local registry office (Standesamt) within three working days. We can handle this entirely for you and obtain all the required documents.

04

Plan the funeral

We listen carefully to your wishes and arrange everything exactly the way you want — the type of burial, the location, the ceremony and every detail, fully respecting the religious and cultural traditions of your family.

05

Notify authorities & insurers

Health insurance, pension fund, employer, banks — many organisations need to be informed. Friedenstor can handle all the correspondence so you can focus on what matters most.

We are available around the clock — day and night, including weekends.

Get free advice now

We are here for you — in everything you need.

Whether you are looking for information about an upcoming farewell or planning ahead for the future — we are here and will help you in any situation.

Our dedicated team is available around the clock, so that in difficult moments you can rely on professional and compassionate support.

Together, we will find the solution that honours your wishes and the memory of your loved one.

Contact Us

Frequently Asked Questions

Answers to your questions about funeral services and grief support

Here you will find answers to the most common questions. If your question is not listed, we are always available to assist you personally.

Basic information about funeral services in Germany.

What types of burial are available in Germany?

In Germany, the main options are ground burial, cremation, nature burial (forest cemetery) and sea burial. We will advise you on all options and help you find the right choice for your family.

How soon must a funeral take place after death?

As a rule, the burial must take place within 4 to 10 working days after death, depending on the federal state. We coordinate all steps quickly and reliably on your behalf.

Do I need to speak German to use your services?

No — we speak German, English, Ukrainian, Russian and Hebrew. Our team accompanies you from start to finish in your native language.

Everything you need to know about funeral prearrangement.

What is funeral prearrangement?

Funeral prearrangement means deciding during your lifetime how your funeral should be arranged. This relieves your loved ones and ensures your final wishes are carried out.

At what age is prearrangement useful?

Prearrangement makes sense at any age. The earlier you plan, the more time you have to make a well-considered decision — and the better protected your family will be.

Can a prearrangement contract be changed later?

Yes, a prearrangement contract can be updated at any time. We will discuss any changes with you in a personal consultation.

Documents and official procedures after a death.

What documents are needed after a death?

Usually required are the medical death certificate, the deceased's ID document, and birth and marriage certificates if applicable. Friedenstor can handle all document organisation on your behalf.

Do I need to handle official procedures myself?

No — Friedenstor will take care of all official procedures for you: the registry office, health insurance, pension authorities and other institutions.

How long does the paperwork take?

The timeframe depends on the authorities and the scope of the formalities. We ensure all documents needed for the funeral are ready in time.

Support and guidance during your time of grief.

Do you offer grief counselling support?

We can connect you with experienced grief counsellors and support groups in your area. We also offer compassionate guidance throughout the entire process.

How do we plan the funeral ceremony?

We tailor the ceremony individually to your wishes — regardless of religion, culture or language. Every detail is agreed personally with you.

What if family members are not able to be present?

We are here for you even at a distance. Consultations can be held by phone or video call, and all arrangements can be handled digitally.

Our Team

People who stand by you in difficult moments

Behind Friedenstor are people who chose this profession out of conviction — not as a job, but as a calling. We will introduce ourselves personally very soon.

Photo coming soon

Funeral Consultant

Consultation & Support

With empathy and experience, I guide families through every step of saying goodbye.

Photo coming soon

Funeral Consultant

Formalities & Coordination

I handle all administrative tasks so you can focus entirely on your family.

Photo coming soon

Funeral Consultant

Grief Support

I am here for you — with an open ear and a clear eye for what truly matters.

What families say

Trust in difficult moments

"The Friedenstor team accompanied us through the hardest time of our lives with such dignity and compassion. We are deeply grateful."

M
Maria K. Frankfurt

"As a Russian-speaking family, we were glad to find a funeral home that understands us in our own language. Everything was handled quickly and respectfully."

А
Александр В. Offenbach

"The staff spoke to us in English and made an incredibly difficult process manageable. Professional, warm, and respectful throughout."

R
Rachel M. Darmstadt

Friedenstor — Contact

We are always available — 24/7 in five languages

Friedenstor — Germany

+49 171 83 333 31
info@friedenstor.de
Cranachstraße 24, 60596 Frankfurt am Main
24/7

We speak your language

Deutsch
English
Українська
Русский
עברית

Contact Us

Write to us — we will respond in your language.
+49 171 83 333 31  |  info@friedenstor.de

Call us